#1 Field Service Management Software

Manage your field services with FieldServicely. Use the top field service management software to manage employees, technicians and contractors, and check their GPS location and performance.

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Field service app on mobile devices and web browser

Useful Features for Managing Your Field Service Business

Field Service Job Management

Easily create jobs, and select customers. You can specify job locations and set up shifts for team members.

Time and name of a job displayed over the map

Job Approval System

After finishing the job, team members will submit evidence of job completion. Then, team managers can verify the images & audio files for approving the submitted jobs.

Checking the details and audio file, with options to approve or reject the completed job
Upload audio file and add note screenshot, with options to approve or reject the completed job and reply to it

Employee GPS Tracking

FieldServicely stands out among field service solutions by providing a real-time view of employee location. Know exactly where your field technicians are from the dashboard.

Blue line showing the employee path on a google map, along with check-in check-out time

Reply to Notes

Field service technicians can also add notes about any information related to the job. Furthermore, managers can reply back to them.

Chat showing audio and text message about job update, along with replying options

Work Order

Create and manage work orders. You can create billing, budget, and jobs under the work order.

List of work orders, with the customer name and status

Real-time Notification

Our field management service software will notify technicians when a job is assigned to them. Additionally, the manager will get a notification when the field service personnel completes the job.

Notification popup over job lists
App notification popup over job name and details

Scheduling

Create a job schedule for the field employees. Creating schedules can be as easy as dragging and dropping jobs onto the calendar.

Calendar showing date and time and the listed jobs in that schedule

Geofenced Attendance

Create a geofence area by setting up a custom radius on the map. Employees can give attendance from the specified location with a one-tap button. You can check their clock-in and out time, along with the provided selfie.

Creating geofenced location within field service app, and mobile app with employee selfie
Creating geofenced location within field service app, and mobile app image on bottom with employee selfie

Additional Features of the Best Field Service Management Software

Smart Timesheet Management

Check the timesheets based on field technicians’ work time. You can check which jobs were worked on and how much the field service professionals worked in a day, week, or month.

3 employees with their assigned job and total time spent by today, current month & year
Two employees with their assigned job and total time spent by today, current month & year

Timesheet Approval

Approve or reject timesheets and ensure employees have worked accurately.

List of employees with total worked time and green tick showing accepted time and red cross showing rejected time

Customer & Invoicing

Create customers and send invoices to them, right from Field Servicely. You can add taxes and discounts along with the invoices.

Invoice to customers with paid amount and status

Payroll Calculation

FieldServicely automatically calculates your workforce payroll based on the employee hourly rate and worked time. You only need to set up the hourly rate for the technicians.

4 employees with their total worked time, hourly rate and payable amount. Meanwhile, green tick showing that 2 employees' payroll has been marked as paid
Employees with their total worked time, hourly rate and payable amount. Meanwhile, green tick showing that 2 employees' payroll has been marked as paid

Performance View on Dashboard

Stay updated on the number of jobs and their completion status, and late counts from the dashboard section. You can make decisions quickly by checking all the field service metrics from the dashboard.

List of employees ordered by their completed jobs, along with total number of employees and job completion status
3 employees ordered by their completed jobs, along with total number of employees and job completion status

Export Reports

Export the time for further analysis. Therefore, you can use the insights to grow and scale your business.

Job and work order name, along with time and export button

Mobile Field Service App Available on iOS & Android

Team members can download the field service mobile app from either iOS or Android devices. Employees can submit evidence of job completion and team managers can approve the submissions.

Field service management app on iPhone, android and tablet devices, with check-in and selfie interface
Field service management app on iPhone, android devices on top, with check-in with selfie interface

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GPS Location Tracking Features

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The Ultimate Guide to the Best Field Service Software

Field service management software (FSMs) can provide the toolset to help you win more repeat business by providing a better customer experience. FSM software like FieldServicely can help you save time and money, and organize all the field service processes.

What is field services software?

Field services software allows companies to coordinate field employees and manage field service operations. Usually, field service management apps allow you to plan where to send the technicians and track their location, maximizing efficiency in field services.

What is a field service example?

Any company that sends trained staff to work on-site is providing field services. Common examples of field services are HVAC, Plumbing, utilities, telecommunications, delivery, and transportation. 

Why is field service software important?

Field service software not only helps businesses improve the efficiency of field workers but also automates most of the field service management. FSMs allow you to save time & money by managing field service operations smoothly.

Who can benefit from the Field Management Service Software?

Businesses of any size will benefit from using FSM software. It will improve efficiency and communication, leading to easier field service management and increased productivity. Field service software is widely used by the following businesses:

  • Plumbing 
  • Electrical
  • HVAC
  • Utilities
  • Telecom
  • Healthcare
  • Transportation
  • Property Management
  • Construction
  • Delivery, and others.

FAQ about Field Service Management Software

What is a field service mobile app?

A field service mobile app helps technicians view and complete jobs. The FSM mobile app for Android & iOS also allows staff to give attendance in offices and check customer locations.

Who uses field service software?

Field service software is used by companies that have service/expert staff working on-site. Typically, Plumbing, HVAC, field repair, telecommunications, utilities, delivery, and transportation industries use FSM software.

Why use field service management software?

Using an FSM program leads to increased productivity and improved customer satisfaction. Which in turn helps you win more repeat customers. Meanwhile, simplified paperwork and field staff management reduces your operational cost.

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