Coordinate your team properly and minimize truck rolls with FieldServicely. Our dispatching software allows you to assign workers, optimize routes, and track locations in real time.
Monitor workers’ location in real time. Get accurate locations and assign the closest crew to a job.
Schedule jobs for team members and view details in the daily/weekly/monthly calendar view. Select a work order and create jobs with it. Create a single or recurring schedule to organize jobs better.
Create jobs and assign employees to them. Select the location and give details for meticulously performing the job.
Track the status of the jobs to know how is the job progressing. View the evidence and approve the job after it has been completed. Leave feedback on what to improve or how to get the job done on time.
View the route map of the delivery path. Use the data to optimize the route map for the fastest delivery time or increase efficiency.
Use the mobile app to dispatch and schedule jobs to employees. View their job status and evidence to approve/reject the jobs. Field workers can navigate to their destinations using the location from the mobile app.
Field technicians will receive notification when they have been assigned any new jobs. They will know the time and date of the assigned job or shifts.
Automatically record technicians’ time on the timesheets. Learn how much time has been logged by technicians each day.
Use FieldServicely to calculate payrolls automatically based on the hours worked. Set up employee pay rates and get payroll as they track with the FieldServicely app.
Geofence area for employees to give attendance in. View employee attendance from the specified office locations.
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Dispatch is the process of sending a technician or engineer to give a solution to the customer or fix any problem. On the other hand, dispatching software is used to schedule deliveries, assign technicians/drivers, and optimize routes. You can also use dispatch software for handling work orders, send notifications, and view collected data.
There are multiple software used by dispatchers, depending on the type of function they are performing. For field service dispatch, FieldServicely is a great software for dispatchers.
Dispatch management software simplifies the processes of job scheduling, route optimization, and work order assignment. It helps you communicate and assign jobs to the right people.